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Returns

If You’re Unhappy With Uour Product, You Can Return It Easily With The Steps Below

Mobile Medical Alert

Follow these 3 easy steps to return your device:


  1. Call our Emergency Medical Alert customer support at 1-800-201-1283 (Monday to Friday between 9:00 AM and 5:00 PM EST)

  2. Our customer support will give you a Return Merchandise Authorization (RMA). Please include the RMA on the outside of the shipping box you return.

  3. Your Emergency Medical Alert service will be cancelled when the shipping box with RMA is received by us.
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Emegency Medical Alert

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Hours
Monitoring Center:
24/7 365 Days

Customer Service:
Monday to Friday
9:00 AM - 5:00 PM EST