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Common Questions


We’ve got the answers for your most common questions.

Emergency Medical Alert Company Common Questions


Learn More About The Emergency Medical Alert

Why Choose Emergency Medical Alert?

Emergency Medical Alert is a leading provider of medical alert systems in North America, protecting seniors across the United States of America in case of emergencies such as falls.


How Long Has Emergency Medical Alert Been Selling Medical Alerts?

Emergency Medical Alert has been selling medical alerts for 4 years, providing safety and security to seniors everywhere across America.


Where can you ship your medical alert systems?

Emergency Medical Alert can ship medical alert systems across the United States of America. We primarily ship through USPS and priority shipping may be available upon request.


Is Emergency Medical Alert An American Company?

Emergency Medical Alert is a company focused on serving seniors across the United States of America. Our primary distribution center is located in the United States.


Can Emergency Medical Alert Ship Anywhere In the United States?

Yes, Emergency Medical Alert can ship anywhere in the United States. We primarily ship through USPS and priority shipping may be available upon request.


What Is The Emergency Medical Alert Guarantee?

All Emergency Medical Alert products are provided with a no contract guarantee. If you find that you no longer need your product or otherwise wish to cancel your service, you can return your unit to Emergency Medical Alert to cancel your service at any time.


What Certifications Does Emergency Medical Alert Have?

All of our monitoring stations are listed by the Underwriters Laboratories for protective signaling and emergency response, and with our two way voice communication system they are able to answer your emergency calls.

Emergency Medical Alert Guarantee
Emergency Medical Alert Guarantee

Emergency Medical Alert Product Common Questions


Learn More About The Emergency Medical Alert

Mobile Medical Alert

How Does The Mobile Medical Alert Work?

The Mobile Medical Alert allows seniors to easily connect with an advocate through two-way communication via the pendant. By simply pressing the button, you can reach your advocate, who will assist you in case of an emergency.


How much is it?

Our prices start as low as $1.83 per day.


Can I Use The Mobile Medical Alert Anywhere In America?

Yes, the Mobile Medical Alert can be used anywhere in America by using cellular and GPS technology. This can help keep you safe whenever you are on the go, whether you are traveling across the country or going out grocery shopping.


Is The Mobile Medical Alert Difficult To Carry?

No, the Mobile Medical Alert is compact, lightweight, and easy to carry. The device’s design makes it easy to keep with you at all times.


Can I Use The Mobile Medical Alert In The Rain Or Shower?

Yes, the Mobile Medical Alert is water resistant and safe to use in the rain or shower.


Does The Mobile Medical Alert Have GPS Capabilities?

Yes, the Mobile Medical Alert has GPS capabilities allowing the user to be found easily by emergency service and through the mobile application.


Does The Mobile Medical Alert Work With Fall Detection?

Yes, the Mobile Medical Alert is compatible with automatic fall detection.


Can I Use My Mobile Medical Alert At Home?

Yes, the Mobile Medical Alert can be used anywhere, including at home.


How Long Does The Battery Last?

The Mobile Medical Alert battery can last up to 48 hours and can be easily charged in 4 hours with the included charging cradle.

Emergency Medical Alert How It Works

Additional Common Questions


Learn More About The Emergency Medical Alert

How Much Is It?

Our prices start at around $1 a day depending on what plan you choose. You can get a 1 month discount if you choose the annual plan.


Is There A Contract?

No, there is no contract with Emergency Medical Alert when you get a Mobile Medical Alert for yourself or a loved one.


What If I Want To Return The System To Emergency Medical Alert?

It’s simple. Contact our customer service to receive an RMA and mail the product back to Emergency Medical Alert. Once the device is received by our company you will no longer be charged for service.


What If I Lose Power?

The Mobile Medical Alert has 48 hours of battery power to keep you safe between charges and in the event of a power outage.


Will Emergency Medical Alert Medical Alert Affect My Telephone Service?

No, the Mobile Medical Alert will not affect your telephone service and will not incur any additional charges for your existing telephone service.


Do I Have A Warranty?

Yes, all Mobile Medical Alert products include a product warranty.

Emergency Medical Alert Mobile Alert

Reviews


Hear What Our Current Happy Customers Have To Say About Emergency Medical Alert

We Are Your Trusted Partner In Safety And Independence

Emergency Medical Alert has protected many seniors across America over our years of service, providing customer satisfaction along the way. Don't just take our word for it. Here are a few words from our customers about their experience with Emergency Medical Alert.

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Experience Peace Of Mind With The Emergency Medical Alert Guarantee

All Emergency Medical Alert products are provided with a no contract guarantee. If you find that you no longer need your product or otherwise wish to cancel your service, you can return your unit to Emergency Medical Alert to cancel your service at anytime.

  1. Cancel Anytime
  2. No Cancellation Fees
  3. No Contract
  4. Satisfaction Guaranteed

Experience Peace Of Mind With The Emergency Medical Alert Guarantee

All Emergency Medical Alert products are provided with a no contract guarantee. If you find that you no longer need your product or otherwise wish to cancel your service, you can return your unit to Emergency Medical Alert to cancel your service at anytime.

  1. Cancel anytime
  2. No cancellation fees
  3. No Contract
  4. Satisfaction Guaranteed

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